Provides prompt, efficient, and friendly services to customers, involving receipt and payment of cash, and to recognize customers’ needs with suggestions appropriate to the Bank’s services.  Follows the established policies and procedures for this area, in accordance with the Bank and the Manager’s direction. Expected to deliver customer service as outlined in our “customer pledge” and “customer service standards”.

Must be able to perform all over-the-counter customer services.  Must exercise accuracy, alertness, good judgment, courtesy, tact, patience and professionalism. Must, at all times, maintain confidentiality of the Bank’s records and customer transactions, as well as a high degree of personal integrity.

While performing the duties of this job, the employee is required to communicate verbally and effectively with others, sit, stand, walk, and use hands to finger and handle keyboard, telephone, paper, files, and other equipment and objects.  The employee is required to reach with hands and arms.  The employee must occasionally lift and/or move up to 30 pounds. This position requires the ability to review detailed documents and read computer screens.  This position requires the ability to stand for long periods of time.

    The work environment requires appropriate interaction with others.  The noise level in the work environment is usually moderate.